Quatrro Global Services Off Campus Recruitment Drive at Samalkha Delhi on 9th December 2011

Company Name: Quatrro Global Services

Job Designation or Job Role:   Solution Engineer – (Voice Based Process)

Candidate Educational Qualification: 2012 and Earlier Batch (Computer / IT / ECE / MCA)

Candidate Experience Required : Freshers & Exp

CTC or Package Offered: Rs. 1.80 lacs p.a. (including variable pay, i.e. Rs. 30,000/- p.a.) plus Free Pick up and Drop.

Job or Work Location: Delhi

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Candidate Profile:

Bachelor degree in Engineering (BE/B.Tech.) A+ Certification, RHCE, MCST, CIW, CCNA, CCNP, ECNE & MCNE Professionals would be an added advantage

PRINCIPAL RESPONSIBILITIES

1. Manage end-user customer phone call / chat / Email / Remote
2. Demonstrate effective typing and verbal communication sills
3. Document Case information
4. Utilize the Phone System

CRITICAL SKILLS REQUIRED

1. Basic knowledge of operating systems / internet– DOS, Win 98, Me, XP, NT, 2000
2. Basic knowledge of computer hardware components – CPU, Motherboard, RAM,
3. HDD, Modem
4. Communication flow, sentence construction & correct grammar in written and spoken English communication, speech clarity, voice clarity, good pronunciation and
5. should not have MTI (Mother Tongue Influence)
6. Good listening and responding skills

Interview Date & Time: 09-12-2011 From 9.30 AM to 5.00 Pm

Last Date For Applying : 08-12-2011

Selection Process:

1. Pre-Placement Talks
2. Group Discussion
3. Written Technical Test
4. Personal Interview
5. Telephonic Communication Interview

9.30 am Onwards – (Transport Facility Available from Samalkha Bus Stand)

Process Flow:

Process will be Conducted By PWS RPO SOLUTIONS. Fresher's will mandatorily need to be provided technical training as per the module of the company.

The selection process would include the following criteria :

1. First assessment by PWS RPO along with Quattro team
2. Selected candidates will be issued Letter of Intent and would be given overview of the process requirement
3. All Selected candidates will mandatorily need to be provided Pre-Joining Technical Training, which shall be provided by the Trainer certified by Quatrro. There will not be any training cost.
4. At the time of final joining, each and every selected candidate will be re-assessed as per the Quatrro standards. Alternatively, we along with Quatrro operations team will conduct mid-assessment so as to bridge the training gap, if any or may even issue offer letters in case we feel that the candidate is good to go and meets the operation's criteria.
5. Issuing of Letter of Offer followed by joining at PWS RPO/Quatrro

Company Profile:

Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs.

For over 19 years companies have been relying on us to leverage the benefits of globalization and gain a competitive advantage.

Quatrro consists of several complementary business lines, each one intensely focused on serving the needs of its target clients with technology-based, expert knowledge services while leveraging the overall resources of Quatrro – operational excellence, global infrastructure and capital.

Company Website: http://www.quatrro.com

Interview Venue:

01 , Hathwala Road, Samalkha, Delhi Chandigarh Road NCR-132115(HR.)