December 2011 Thomson Reuters Recruitment of Freshers as Trainee Systems Engineer B.E/B.Tech

Company Name: Thomson Reuters

Job Designation or Job Role:  Trainee Systems Engineer

Candidate Educational Qualification: B.E/B.Tech

Candidate Experience Required : Freshers

CTC or Package Offered: Best in Market

Job or Work Location: Bangalore

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Candidate Profile:

EDUCATION: B.E/B.Tech

1. Perform application releases following established documentation and procedures. (40%)

2. Perform incident management activities to mitigate issues that affect the availability of supported applications. This includes being part of a rotating on-call pager rotation outside your normally scheduled hours. (40%)

3. Work with other AMS engineers to implement applications into a pre-production and production environments adhering to the AMS operational support model (10%)

4. Provide well-written documentation and serve as the technical contact on projects supported by group. (5%)

5. Represent team at various organizational meetings related to maintenance, ongoing departmental projects, and customer relationships as it pertains to Application Management Services functions (5%)

DESIRED SKILLS:

ITIL(preferred)

Job Description

DAY-TO-DAY RESPONSIBILITIES:

The candidate for this position will be primarily responsible for providing change and incident management services for the applications that the team supports. These services include coordinating and completing requested changes for those applications, responding to incidents that are reported either by automated alerting or customer report issues. In addition to these primary responsibilities the candidate for this position will also provide some services within the application management service focus which includes working on specific applications with other AMS engineers or development teams and also participating in specific projects as assigned.

This position includes hours outside the established work schedule as needed and requires being part of an on-call rotation. A general understanding of Thomson and West business processes, product lines, and internal and external customers is also preferred.

Application Management Services has team members on all shifts. This position will be a rotational position across all three shifts during the first three months of training with final placement to be determined after the completed training cycle.

Company Profile:

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own.

Company Website:  thomsonreuters.com