December 2011 JOB's: TATA communication Recruitment of Trainee Executive 0-1 year Experience Pune...

Company Name: TATA communication

Job Designation or Job Role:Trainee Executive

Candidate Educational Qualification: Graduation in Electronics and Telecom Engineering

Candidate Experience Required: 0-1 year Exp

CTC or Package Offered: Best in Market

Job or Work Location: Dighi, Pune

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Candidate Profile & Job Description:

1. Candidate should have Good communication skills
2. Candidate should have  Customer focus
3. Candidate should have Good interpersonal skills
4. Candidate should be Able to work under pressure and shifts
5. Candidate should Understanding business requirement
6. Candidate should have Flair to learn the new technology/systems
7. Candidate should have Good understanding GSM call flow
8. Candidate should have Operational knowledge of STPs with good understanding of SCCP, MAP, GTT, MTP layers of SS7protocol
9. Candidate should have  0-1 year of experience in Telecom with knowledge of STPs…and GSM architecture.

Job Description:

1. Handling of Mobile Customer Complaints
2. Proactive Monitoring
3. Customer coordination

Company Profile:

Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.

The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and colocation space worldwide.

Tata Communications' depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited), and Nepal (United Telecom Limited).

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL)

Company Website:  http://www.tatacommunications.com/